Privacy Policy
Introduction
Daley Gas Group is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or contact us.
This policy applies to all visitors to our website and customers who contact us by phone, email, online forms or social media.
Who We Are
Business Name: Daley Gas Group
Address: Office 37, Minerva Avenue, Chester West Employment Park, Chester, CH1 4QL
Email: enquiries@daleygasgroup.co.uk
Phone: 01244 662525
Daley Gas Group is a UK-based gas engineering business providing domestic gas services across Chester and surrounding areas.
What Personal Data We Collect
We may collect and store the following personal information:
- Name
- Address
- Email address
- Telephone number
- Details about the service you require
- Information you provide through contact forms or emails
- Communication records
We do not collect payment card details through our website.
How We Collect Your Data
We collect personal data in the following ways:
- When you contact us via our website contact form
- When you email or phone us directly
- When you request a quote or booking
- When you communicate with us through social media
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and bookings
- Carry out gas services
- Communicate with you about your service
- Maintain business records
- Improve our services
We only use your data where it is necessary for legitimate business purposes.
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Contract – to provide services you request
- Legal obligation – for safety, certification and invoicing
- Legitimate interests – to run and improve our business
- Consent – where you have given explicit permission
How We Store and Protect Your Data
Your personal information is stored securely and is only accessible to authorised personnel. We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or disclosure.
We keep your data only for as long as necessary to fulfil legal, contractual and operational requirements.
Sharing Your Information
Daley Gas Group does not sell, rent or trade your personal data to third parties.
We may only share your data where required by law or with trusted service providers who assist in running our business, such as:
- Accountants
- IT and website service providers
- Regulatory or legal authorities where required
All third parties are required to respect the security of your data.
Your Data Protection Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
Cookies
Our website may use cookies to improve user experience and website performance. Cookies are small text files stored on your device.
You can control or disable cookies through your browser settings at any time.
Third-Party Links
Our website may contain links to third-party websites such as Google Maps or social media platforms. We are not responsible for the privacy practices of external websites and encourage you to read their privacy policies.
How to Make a Complaint
If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please check back periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Business Name: Daley Gas Group
Address: Office 37, Minerva Avenue, Chester West Employment Park, Chester, CH1 4QL
Email: enquiries@daleygasgroup.co.uk
Phone: 01244 662525